COVID-19

UPDATED 31 December 2021

With the ongoing Covid-19 outbreak we have modified our reservation policy, for certain circumstances, so that our guests are more confident to make a reservation and also to understand their responsibilities. 

Reservations arriving between 1st January 2022 and 30th April 2022 

Deposit of 30% to be paid to confirm the reservation and balance of 70% is due 4 weeks before arrival date.

If a guest cancels more than 29 days before their arrival date, for any of the following reasons, then they will receive a full refund.

- France closes international borders
- Guests country of origin goes onto French red list
- France goes onto guests country of origin red list

If a guest cancels 0 to 28 days from their arrival date, for any of the following reasons, then they will lose their 30% deposit, if the full amount has been paid then we will refund the balance of 70%:

- France closes international borders
- Guests country of origin goes onto French red list
- France goes onto guests country of origin red list

For cancellations for reasons outside of the above (including if guests catch covid), our standard terms and conditions apply.

Reservations arriving from 1st May 2022

Our standard terms and conditions apply will apply for any reservations commencing on or after 1st May 2022

Insurance

We strongly recommend to all of our guests to take out an appropriate holiday insurance policy, this should not only cover your accommodation but travel and other related costs.

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